Newsletter Spring 2010

Ontario Nursing Informatics Group invites you to celebrate our 30th anniversary with us.  Keep visiting the website in the next few months for more details.

 

 

Message from the President

In our winter newsletter I committed to facilitating recognition of our milestone anniversary, enabling strategic planning, and ensuring ONIG is well positioned to be recognized as a well informed and influential expert body. The commitment of the current executive has made this an incredibly easy promise to keep. Over the last four months, we have begun to plan the celebration of our important milestone, made substantial progress in our strategic planning efforts and have established formalized relationships with RNAO and Canada Health Infoway Peer to Peer Initiatives.

I was invited to speak at the January Interest Group Meeting about nursing documentation and liability. In February I had the pleasure of attending an RNAO Peer to Peer Workshop, where Peer/LAR relationships were formally recognized. In March, I presented an overview of ONIG – our accomplishments, talents, and value, to an NLN/RNAO senior nurse leadership forum. These opportunities clearly demonstrate that ONIG members are recognized as leaders in informatics and have a lot to offer our nursing colleagues.
 
ONIG strategic planning is well underway. The complexity of the effort is significant. We have established working groups to look at various aspects of the plan and contributions have been impressive. The group is meeting [met] face to face on May 20th to establish priorities and timelines based on work completed to date. There is consensus that we have about three years worth of work to be completed, as the goals are noteworthy. To refresh memories about our efforts, there are four strategic intentions. We intend to
1.         Enhance membership involvement and partnerships
2.         Promote ONIG's involvement in emerging health informatics issues
3.         Promote awareness of ONIG
4.         Create a strong sustainable organizational infrastructure
 
So far, we have made inroads in our intention to promote ONIG’s involvement in a number of initiatives, including Canada Health Infoway’s national Peer Leader strategy, RNAO’s Peer to Peer Initiative.
 
Overall, I think the first quarter of this milestone year has been very successful. Kudos to the executive for your passion and commitment to ONIGs goals. ONIG members, you are very lucky to have such a dedicated leadership group! If you would like to become more involved please contact an ONIG executive member to explore your ideas. Contact information is available on the website.
 
 

Canadian Nursing Informatics Association (CNIA)

Join the voice of Informatics Canada.  Consider the Canadian Nursing Informatics Association (CNIA)

CNIA is an active and growing group of Nursing Informatics Specialists that are endeavoring to advance eHealth across Canada. Consider becoming a member! Membership renewal is from June 1st to May 31st.  You will be a part of some new and exciting initiatives including the online Canadian Nursing Informatics Journal. Watch for the call for submissions and showcase your work!

CNIA Website.  ONIG members get 50% off the registration fee.
 
New Memberships or Renewals are welcome and may be forwarded to the Director of Membership Services:
 
Mary Eileen MacPhail
Rm 752 Bethune Building
1276 South Park St
Halifax, NS
B3H 2Y9 
 
 

Upcoming Events

June 14, 2010   June Education Day - Peterborough Regional Health Centre

Registration and Agenda

Presentation Topics

  • The Status Board - Bev Reid, Judita Szilagyi
  • Medication Reconciliation - Christina Porcellato, Dawn Ellis, Sarah Hickey, Anne Martin, Judita Szilagyi
  • Automated Dispensing Units - ADUs - Tracey Ferguson, Jude Handley and Anne Martin
  • Emergency Department Management System (EDM)

Please join us in person or by videoconferencing.  Details in the agenda.

September 20, 2010   September Education Day - William Osler Health System - Brampton Civic Hospital

Details will be posted later in the Summer.

 

News from our Members

From Credit Valley Hospital

Electronic Medication Administration Record and Bedside Medication Verification:  Implementation at a Canadian Community Hospital:  Neontal Bar-coding

Sent by Lina Ranieri, RN, Nursing Informatics Coordinator and Jimmy Fung, BscPhm, MBA, Pharmacy Clinical Manager at Credit Valley Hospital.

Credit Valley Hospital is a 2009 recipient of the OHA Leading Practices Award.  See the award winning Neonatal Bar-coding PowerPoint.  Credit Valley was awarded first prize for their digital display submission "Neonatal Bar-coding" in the category of technology innovation.

The Credit Valley Hospital (CVH) is a 381 bed community hospital located in Mississauga, Ontario.  CVH was the first hospital in Ontario to implement Bar-coded Medication Administration (BCMA) within a neonatal special care unit (SCN) and one of the first in Canada to implement BCMA in any unit.  CVH decided to implement the Meditech Bedside Medication Verification (BMV) module as the BPOC system.  The hardware devices we selected are the C5 Motion Computing Tablet, Symbol 2D scanner and AMT Datasouth Direct Thermal Printers.  We mounted the C5 Tablets on Neo Flex Ergotron carts or Rubbermaid mini-medication carts.

Relevance

Medication errors are a leading case of preventable adverse drug events and a major threat to patient safety.  Studies estimate that 38% of medication errors occur at the point of administration.  Virtually all of these errors will get through to the patient since there is no double check between the nurse and the patient.  A closed-loop medication process is the gold standard for patient safety.  The final step in this process is Bar-Coded Medication Administration (BCMA).

Multiple obstacles were encountered due to the unique nature of dealing with neonates.  Rates of potential adverse drug events (ADE) were three times higher in pediatric populations than in adult ones.  34% of these ADE were a result of medication administration errors.

CVH implemented the Meditech BCMA system.  BCMA has allowed CVH to virtually eliminate deviation from our positive patient identification policy, and creates an objective double check of the medication and patient.

Implications

In the month of April 2009, there were a total of 15 error warnings (total doses administered was 1302) which resulted in the medication not being administered to the patient (1.15%).  If this data were extrapolated to the rest of the hospital, there would be 57 medication administration error warnings daily, and 20,987 medication errors averted annually.

Patient identification rates have increased significantly (56.4% to 98.3%) and the data related to near miss counts are now objective rather than dependant on self-reporting by care providers.

The Special Care Nursery was our pilot site and has been live since October 2008.

Conclusions

BPOC systems are a worthwhile investment for Canadian hospitals to increase patient safety.

Further implementation of eMAR BMV at CVH includes adult pilot patient care areas; Mental Health Inpatient and Eating Disorders Unit.  Both units have been live since January 2010.

 

From the University Health Network Nursing

Can eTransfer Notes Provide Patient Safety Benefits in the Hybrid Environment?

Submitted by Mary Muhic RN BScN, Nursing Informatics, University Health Network

UHN has undertaken multiple innovative projects incorporating new technologies and devices. However, extensively clinical documentation remains on paper. Nursing documents an initial assessment on line, often printing a copy for the paper chart so that other care providers may access the information. Similarly the Emergency Triage nurse completes an eTriage note in the clinical enterprise system, then prints it for admission to the emergency department. Workflow and Patient Safety benefits were realized with the introduction of an eTriage note. One example evident on random audits is the greater than 95% allergy documentation capture and or update prior to medication administration.   Nursing asked could an eTransfer note improve efficiency, quality and patient safety in which the content reflects clinician needs, both provincial and organizational standards during patient transfers?   The pilot involved collaboration of nursing leadership, staff nurses, and IT resources. It began with the two Emergency departments and the 4 inpatient General Internal Medicine areas.

Goals:

         Improve communication with Patient transfers.
         Improve Quality of the information
         Create one Standard for transfer notes at TGH and TWH
         Improve Timeliness of the note
         Improve patient flow and Patient Safety
         Aligned with one of the Accreditation ROPs - Transfer of Accountability
         Privacy: Stop printing and faxing information
 
Process:
 
         Content development lead by nurse stakeholders
         Usability testing of 1) content and 2) access and ease of use in UHN clinical information system, EPR.
         Pilot between ED and GIM
         Evaluation pre and post pilot
         Multi faceted communication and training plans, workflows documented
 
Outcomes:
 
         Implementation of a Standard eTransfer note from both ED to all Inpatient units across all 3 sites of UHN.
         Improve access to information with patient transfers.
         Previously information was destroyed
         Other members of interdisciplinary team now can view this information. Previously didn’t receive this information
         48% reduction telephone calls back to emergency RN for clarification.
         Incorporates swab status for MRSA, VRE, Cdiff when ordered.
         Reduced volume of paper per transfer (previously faxed report, 4 pages per transfer)
         Opened dialogue between Ed and Inpatient areas for further patient flow improvements
 

 Questions?  Contact Nursing Informatics

Carol Roach, carol.roach@uhn.on.ca

Mary Muhic, mary.muhic@uhn.on.ca

 

Digital Signage:  Tranforming Communication for UHN Nurses

Cathy Johnson, Project Manager Nursing Informatics and Agnese Bianchi, Project Manager, Nursing Practice & Informatics

Nurses work in complex environments and have rapidly changing information needs.  A key challenge in nursing is the overabundance of tools aimed at facilitating communication while at the same time engaging a diverse multigenerational health care team.  Nurses relying on these tools often find that the messages do not always get to the intended recipient.

Digital signage is tranforming communication and is being used in a variety of industries.  Dynamic digital media is replacing traditional print messages and is visually pleasing, engaging and flexible.  Although digital signage dominates many industries such as retail, transportation and banking, it is relatively new to health care.

"A digital signage network is a series of interconnected flat panel screens or televisions that are presented similar to traditional signs, but can be controlled from a remote location to deliver dynamically changing content."   Digital Signage Today, 2008

On May 10th, Corporate Nursing at the University Health Network (UHN) is launching digital signage on thirty-six inpatient units across the organization's three sites.  Even though digital signage was developed, built and implemented by the Web Enable Nursing Innovations Team its content is directed to all members of UHN's clinician audience.  Digital signage will deliver messages that will facilitate and supplement communications relating to practice initiatives, research innovations, policy changes, and educational activities as well as promote corporate programs and upcoming events.

For additional information email digital.signage@uhn.on.ca

 

New Executive Members

Dot Klein - LAR 13 North East LHIN

Dot Klein R.N. Sc.N. C.A.E. has recently accepted the ONIG position of Local Area Representative (LAR) for NE LHIN (#13). Dot began her nursing career at the Toronto Nightingale School of Nursing (grad 1965), worked in various VON branches in Ontario returning to Northern Ontario to work in community health, long term care and  teaching. She has recently returned to teaching and is a clinical instructor for NE Ontario Collaborative BSN program Cambrian College site. Dot was Nurse Peer to Peer Leader NE LHIN July /09-April/10 (RNAO/CHI eHealth Project and during that time dialogued with hundreds of nurses in the NE LHIN (400,000 square Km serving 560,000 people) about eHealth and nursing practice. Dot is excited about her involvement with ONIG and building a supportive community of nursing informaticians bridging clinicians and practice with information and knowledge. With 45 years of nursing practice, Dot knows that there is a definite link between nursing, information science, quality patient care and effective,efficient health service delivery. Dot Klein can be contacted at dot.klein@persona.ca

 

LAR Updates (Local Area Representatives)

Central LHIN

Events:  Stronger Together - Collaboration in Health Human Resources

Thursday June 17, 2010  8:00am to 4:30pm   Toronto Marriott Downtown Eaton Centre Hotel

Exclusive opportunity to hear from the Honourable Deb Matthews, Minister of Health and Long-Term Care and to be a part of a remarkable day of HHR insight and information. Enjoy dynamic speakers from the front lines of HHR, led by keynote speaker Dr. Joshua Tepper,

Assistant Deputy Minister, Ministry of Health and Long-Term Care, followed by other highlights including The Migration of Health Care Workers by Ivy Lynn Bourgeault PhD, Canadian Institutes of Health Research Chair in Human Resource Policy and The Agreement on Internal Trade by
Dan Faulkner, College of Physicians and Surgeons of Ontario.
 
All events are free. As well, Health Force Ontario Marketing and Recruitment Agency will subsidize one night of accommodation for communities with a minimum RIO score of 40.
 
Visit the website for agenda and registration details. 

What's New?

This April, Central LHIN will launch their Integrated Health Service Plan (IHSP) 2010-2013, which outlines our key priorities for the next three years. The Central LHIN are establishing five new advisory networks to support the implementation of these priorities. These networks will provide input on key activities, decision support and communication to the LHIN, and act as a Central LHIN advisory resource in order to help us better plan to meet the needs of our stakeholders.

 The five networks include:
·         Emergency Department/Alternate Level of Care
·         Chronic Disease Management and Prevention
·         Mental Health and Addictions
·         Performance, and
·         eHealth
 
Response to the recent call for expressions of interest for membership in this new network has been very positive. The response to the call closed on March 26. Decisions regarding membership in these Advisory Networks are expected to be concluded in April 2010 and formal communication will be issued to all applicants at that time.

 

Toronto Central

The Toronto Central LHIN is comprised of seven distinct neighbourhood regions, the population details of each is available on the website.  The activities and priorities for the next three years to meet the communities needs is guided by the 2010-2013 Integrated Health Service Plan - 2 .

For more information and links to activity at Toronto Central LHIN  http://www.torontocentrallhin.on.ca/ .

eHealth Ontario Project - Connecting GTA Year 1 Design and Implementation (formally GTA HIAL)
 
The Toronto Central LHIN of the future will provide health services through a single point of access.  To deliver quality patient care the clinical data from multiple existing facility specific systems must be shared. Due to varied and limited interoperability of existing systems a GTA integration hub and provider portal are required. This work is anticipated to be foundational to any provincial EHR development. Integration of OLIS data in a single portal is the focus of the initial phase of this multiyear project.
 
For further details re RFP, funding status contact the Project Manager, Jackie Kwong Leung
  
 
CCAC VoIP project
 
The Community Care Access Centre staff are a mobile workforce traveling to various health care facilities and client homes in the provision of services. Voice over IP technology is being explored as a solution to keep staff in contact with clients in the community as well as the call centre. This solution involved partnering between Toronto Central CCAC, Central East West North & Central Community Offices and SIMS.
 
 
 
LHIN PRO Expansion - Phase 2
 
Patient’s Results Online, (PRO) provides clinicians with an integrated, single point of access to patient information stored within participating organizations’ information systems. Access to this longitudinal health record will then facilitate appropriate service delivery in the community while optimizing acute care service capacity at the participating organizations. To date University Health Network’s 3 acute care sites are serviced by this portal along with 5 arms length community health care centres. Future plans for a further 8 primary care facilities within the LHIN to be serviced is dependent upon securing funding however the infrastructure model is proven. 
 
For further details contact:  Project Manager: Laura Fitzgerald or Project Lead: Rhea Kolanko
  
 
LHIN Resource Matching and Referral Project.
 
UHN had utilized web based forms for referring patients to CCAC and Long Term Care facilities that were printed and faxed. The initial implementation of this project gradually replaced this process with new web based service referral forms for that CCAC or LTC centre received electronically. Eventually UHN medical and surgical inpatient unit clinicians were provided a single source for all service request referrals for in-home CCAC, Rehab/CCC, and Long-term Care.
 
For further details contact,
Implementation within UHN, Trevor Godfrey or Implementation provincially, Alvin Cheng
 
 
Provincial ER/ALC information strategy implemented at UHN
 
Reducing the number of Alternate Level of Care (ALC) days at UHN is one of the key strategies to improve patient flow and reduce the impact of discharge delays on the efficiency and effectiveness of the hospital’s Emergency Departments.  To support this strategy as well as the Provincial ER/ALC information strategy, UHN has implemented the electronic capture of ALC information in the UHN Clinical Desktop (EPR) which is an important step toward capture high-quality and near real-time data on all patients waiting for an alternative level of care.  A weekly snapshot is distributed to all leadership that looks at items such as average days waiting and discharge destination
 
Questions: Contact the office of Performance Measurement at UHN

 

Central West

Submitted by Shelly Mitchell, RN, Clinical Analyst, William Osler Health System.  Excerpt from the March 5th OslerbyDesign e-bulletin. 

In April, William Osler Health System will launch a joint initiative with Headwaters Health Care Centre (HHCC) to bring additional oncology services a little closer to home for Orangeville cancer patients. Osler oncologists will hold a half-day clinic once per week in the Orangeville hospital, with support from HHCC oncology nurses. It’s a partnership that will allow some patients who now come to BCH for chemotherapy treatment to receive that care right in Orangeville. In addition, Orangeville patients who travel to Credit Valley Hospital for radiation follow up will soon have a shorter drive when they begin to access BCH’s radiation follow up clinic - held 3 half-days per week. Attended by oncologists from Credit Valley Hospital – the only centre in the region to provide radiation - the clinic in north Peel brings specialized care closer for Osler and Headwaters’ patients. This integrated approach is part of the health system design for Cancer Services and one of many partnerships between Headwaters Health Care Centre and William Osler Health System.